Now Hiring - Sales Operations Analyst II in Minnetonka, MN

Marco is a one-stop shop for all things business tech. Our employees are “movers and shakers” and our company is always striving to do what’s right. Does this sound like a culture you want to be a part of? We’re hiring a new team member to help take Marco’s technology further – working full-time, Monday - Friday, 8am-5pm.

More about us. We do it all – from copy and print solutions to IT and managed services. We are an organization led by salespeople with 650+ engineers ready to fix any and all issues. We have offices in 12 states and service nationally.

Join our growing team. You won’t regret it.

The Sales Operations Analyst is a crucial role responsible for enhancing the efficiency and effectiveness of the sales team. This position focuses on optimizing sales processes, managing, and analyzing sales data, and coordinating various sales related activities, including sales training, marketing events, and ensuring compliance in the use of the Salesforce platform.

1. Monitor, analyze, and report on sales data and trends to support the sales team's objectives and goals.

2. Identify opportunities for process improvements and recommend solutions to enhance sales performance.

3. Collaborate with cross functional teams to ensure data accuracy and integrity.

4. Oversee the distribution and assignment of sales leads to ensure timely and appropriate engagement.

5. Monitor the progress and follow-through of leads, ensuring that they are effectively moved through the sales pipeline.

6. Provide regular reports on lead conversion rates, sales representative performance, and potential areas of improvement in lead management.

7. Collaborate with the marketing team to refine lead generation strategies based on sales feedback and conversion data.

8. Implement tools and processes to streamline lead management, enhancing efficiency and accuracy in tracking and reporting.

9. Organize and manage regular sales training sessions, ensuring all sales representatives are equipped with the necessary knowledge and skills to perform at their best.

10. Coordinate with external vendors or trainers when necessary and ensure that training content aligns with current sales strategies and objectives.

11. Collaborate with the marketing team to coordinate sales driven marketing events, ensuring all logistics, content, and promotional materials are in place.

12. Track and analyze the effectiveness of marketing events in driving sales and recommend adjustments, as necessary.

13. Ensure that all sales team members are adhering to best practices in using the Salesforce platform.

14. Develop, Monitor, and tune sales leadership and seller dashboards for optimal sales performance and margin potential.

15. Monitor and report on Salesforce usage, identifying areas where additional training or support may be necessary.

16. Collaborate with the IT team to troubleshoot any technical issues with Salesforce and implement necessary updates or enhancements.

17. Provide Sales team member support and learning opportunities for Salesforce best practices.

18. Act as a liaison between the sales, marketing, finance, IT, and other departments, ensuring alignment in strategies and objectives as needed.

19. Present regular updates to senior management on sales operations performance, challenges, and opportunities.

20. Stay updated with the latest industry trends, tools, and best practices in sales operations to ensure the company remains competitive.

21. Regularly evaluate current processes and tools and recommend enhancements or new solutions as needed.

22. Attend required company and department meetings.

23. Act in accordance with Marco policies and procedures as set forth in the employee handbook.

We’re not just competitive when it comes to business tech – we’re also pretty proud of what we offer our employees. Our benefits include medical, dental, and vision insurance. We also have paid holidays and vacation, 401k with generous company match, flexible spending accounts, employee purchase program, employer-paid life insurance, voluntary-term life insurance, short and long-term disability, critical illness and accident benefits, and pet insurance. Yes, we care about your furry family too.

Equal Opportunity Employer /AA Employer/Minorities/Women/Protected Veterans/Individuals with Disabilities

Applicant Labor Law Posters